2. What data we collect

Depending on how you interact with us, we may process:

• name, email address, telephone or WhatsApp number;
• event date, venue or location, approximate guest count, requested services and other information you provide;
• messages and correspondence sent by email, WhatsApp or through the website;
• technical information such as IP address, browser, device information, timestamps and server logs;
• where a booking or contract is concluded, information necessary for administration, invoicing and fulfilment of the agreed services.

3. Why we use personal data

We use personal data to respond to enquiries, prepare quotations, plan and deliver events, communicate with clients and suppliers, manage contractual or pre-contractual matters, maintain the security and operation of the website, and comply with applicable legal obligations.

Where the GDPR applies, processing may be based on steps taken at your request before entering into a contract, performance of a contract, legitimate interests, legal obligations or consent where required.

4. Contact forms, email and WhatsApp

Information submitted through our contact form is transmitted to us by email. If you contact us by email or WhatsApp, the information you provide is processed for the purpose of handling your enquiry and, where relevant, providing the requested services.

WhatsApp is a third-party service provided within the Meta group. When you choose to use WhatsApp, that provider may process personal data under its own privacy terms.

5. Website hosting and technical data

Our website is operated using WordPress and hosted with Hostinger services. Hosting, security, caching and email service providers may process technical data where necessary to provide and protect the website and its communications.

6. Cookies and analytics

The website may use technically necessary cookies or similar technologies required for core website, security, caching or form functionality. At the date of this policy, we do not use Google Analytics, Meta Pixel or comparable advertising or analytics tracking tools on alpbeats.com.

If non-essential analytics or marketing technologies are introduced in the future, this policy and any required consent mechanism will be updated.

7. Sharing data with third parties

We only share personal data where this is necessary for the purposes described above, for example with hosting and email providers, IT service providers, or technical partners involved in preparing or delivering an event. We do not sell personal data.

8. International data transfers

Some service providers, including communication platforms such as WhatsApp, may process data outside Switzerland or the European Economic Area. Where required, we rely on recognised legal safeguards or other mechanisms permitted by applicable data protection law.

9. How long we keep data

We retain personal data only for as long as reasonably necessary for the enquiry, business relationship, event delivery, follow-up and applicable legal or accounting obligations. Data that is no longer required is deleted or anonymised where appropriate.

10. Your rights

Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion or restriction of processing, object to certain processing, withdraw consent and, where applicable, request data portability. You may contact us at info@alpbeats.com.

You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where applicable, the competent European data protection authority.

11. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage can be guaranteed to be completely secure.

12. Changes to this policy

We may update this Privacy Policy when our services, technology or legal requirements change. The current version published on this page applies.